For people working on Perth computer repairs, Apple’s products tend to be difficult to work with, as the company is known for making it hard for anyone that isn’t their official stores or authorized repair shops to work on their stuff.
An ‘Apple Genuine Parts Repair’ presentation from April 2018 was recently acquired by IT publication, Motherboard, which revealed that the tech giant has started distributing their diagnostic software to certain third party repair firms.
The document also outlines what components are available to repairers, and how there are no more restrictions that third-party repair shops can conduct on Apple products, which would make it easier for owners to get Perth computer repairs or the like, without having to turn to Apple repair centres.
The document can be seen as Apple’s efforts to meet the demands of the right-to-repair movement, which has been gaining ground and getting legislation promoted across the US, including California, Apple’s home state.
The company’s been caught in several repair-related controversies throughout the years thanks to using technical means that are deliberately designed to discourage users from going to non-authorized repairers, especially for specific components, like an iPhone’s screen.
One such instance was Apple effectively bricking several iPhone after they detected that these particular products had third-party repairs done to them. The company attempted to defend itself by saying that it was for security reasons, as Touch ID’s fingerprint data is stored by the company in a secure enclave.
On top of that, Apple’s taken heat for creating hardware that’s hard to repair, like defective butterfly-switch keyboard, among other things.
Computer repair firm iFixit, an outspoken critic of Apple’s repair regulations and an advocate of the ‘right-to-repair’ movement, stated how the documents looked like a minor but welcome shift in Apple’s policies.
The firm noted that, to someone more cynical, the changes seem like more of a publicity stunt, or just grumbling compliance, rather than any meaningful effort to address the problem. The firm says that these changes, while a welcome step in the right direction, aren’t enough, saying that manufacturers need to make parts to their products available, just like with cars and appliances. iFixit states that no one should be at risk of litigation simply for trying to get their stuff fixed.